Course 5: Family Relations
This course provides an in-depth understanding of the complexities of family dynamics, relationships, and the psychological factors that impact conflict resolution. Topics include family systems theory, focusing on the interconnected roles and dynamics within families, and communication patterns, highlighting strategies to identify and address miscommunication, or conflict escalation. Participants will also delve into parenting challenges, including managing disputes over parenting, as well as the emotional and psychological effects of separation and divorce on both adults and children. The course examines cultural and diversity considerations in family relationships, the role of power dynamics and imbalances, and strategies to foster emotional regulation and productive dialogue. Additional focus is placed on understanding the developmental needs of children, addressing high-conflict behaviors, and guiding families toward solutions that prioritize well-being and sustainability. This comprehensive course equips mediators with the practical tools and knowledge to manage family disputes with sensitivity and professionalism. It meets the accreditation requirements of the Ontario Association of Family Mediation (OAFM) and other accrediting bodies. It is a required course for all participants who are not mental health professionals, such as lawyers, paralegals, and others. The course is currently led by Krista Konrad, MSW, or our very experienced team of mental health professionals, Dr. Dan Ashbourne and Dr. Lynda Ashbourne who assisted in developing it. The course will be taught through a combination of lectures, group discussions, case studies, and exercises.
Course Length: 21 hours
Course Format: Online led by instructor
Cost: $950 plus HST (package discounts apply)
Available dates and Course Objectives are set out below.
We have launched a new and affordable payment plan for this format which allows you the flexibility to pay your course in full at the time of registration or to break down the total price into three (3) monthly payments.
The fee is $950 plus HST, which can be paid in three (3) monthly payments at the rate of $316.67 plus HST per month.
Online on November 11, 12 and 13, 2026
Purchase This Course Purchase on Monthly Payment Plan
Online on April 14, 15 and 16, 2027
Purchase This Course Purchase on Monthly Payment PlanThis course can also be taken in individual modules as set out in the Working Professionals Evening Course format. Click here to review our current Syllabus for more detail on dates and sessions. for the dates and times of the modules.
Purchase This Course Purchase on Monthly Payment Plan

For more information please contact Jocelyn at 519-252-2772 or by email to jocelyn@suzormediation.com

